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Biohazard Remediation Team Lead

2 months ago

Holland, Ohio, United States Aftermath Services Full time
Job Summary

We are seeking a highly skilled and experienced Shop Operations Manager to lead our team at Aftermath Services. As a Shop Operations Manager, you will be responsible for overseeing the day-to-day operations of our shop, including staffing, interviewing, onboarding, training, and scheduling. You will also serve as a 'Player-Coach' through direct job site management and support of the Field Team in various biohazard remediation projects.

Key Responsibilities
  • Direct leadership and development of staff, ensuring adherence to safety standards and company policies.
  • Serve as a 'Player-Coach' through direct job site management and support of the Field Team in various biohazard remediation projects.
  • Responsible for shop operations, including but not limited to staffing, interviewing, onboarding, training, and scheduling.
  • Facilitate community outreach to build brand awareness and establish strong local partnerships.
  • Support Market Manager and Area Manager in daily operations and special projects as needed.
  • Respond promptly to service calls, providing job site bioremediation services in various emergency situations.
Working Conditions
  • Must be able to respond to dispatch office within one hour of receiving a call.
  • Ability to lift up to 50lbs and handle physically demanding tasks.
  • Occasional overnight travel, with accommodations provided by the company.
  • Capable of handling a fast-paced and dynamic work environment.
Basic Qualifications
  • Must be 18 years of age or older
  • Must have a valid Driver's License and acceptable Motor Vehicle Record.
  • Must reside locally and be able to respond to the shop within one hour of receiving a service call
  • Must have a minimum of 2 years of supervisory experience. Preferably in biohazard remediation, construction, mitigation, restoration, or a related field.
  • Must have demonstrated leadership experience, preferably in a technical or field service environment.
  • Must possess strong organizational, communication, and problem-solving skills.
  • Must have completed Aftermath's Field Learning Path within 30 days of start, and Supervisor Learning Path within 90 days of start.
Preferred Qualifications
  • IICRC S540 certification or equivalent in biohazard remediation
  • Proven experience in project management and team leadership in high-stress scenarios.
  • Customer service experience and military personnel are highly valued.
  • Exceptional communication skills and a track record of successful community engagement and outreach.
  • Proficient in Microsoft Office Applications and relevant software.
About Aftermath Services

With over 60 regional offices and over 100 mobile units located across the country, Aftermath Services is the nation's largest biohazard remediation and trauma cleanup company. For over 25 years, Aftermath has provided professional and compassionate services to more than 35,000 families, communities, and businesses after traumatic events. More than 250 experienced crime scene cleanup professionals are dedicated to lifting the burden of cleanup from those who are grieving after tragedies like suicides, homicides, unattended deaths, infectious disease outbreaks, accidents, or other biohazard situations by providing emergency rapid response 24/7/365. Aftermath is a business unit of Atlanta-based ServiceMaster Brands, a leading franchise provider of needs-based residential and commercial services. Visit to learn more.

It is the policy of Aftermath Services, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.