Security Site Manager

7 days ago


Carlisle, United States Metro One Loss Prevention Services Group Full time
Job Title: Security Site Manager

Metro One Loss Prevention Services Group, Inc. is seeking a highly skilled Security Site Manager to join its rapidly expanding Logistics Security Division. As a key member of our team, you will be responsible for providing on-site leadership to our security personnel and ensuring the highest level of service delivery to our clients.

Key Responsibilities:
  • Provide on-site leadership and guidance to security personnel to ensure effective and efficient service delivery.
  • Act as the primary point of contact for client management at the facility, building strong relationships and ensuring client satisfaction.
  • Recruit, train, and develop shift supervisors and officers assigned to the distribution center(s), ensuring they have the necessary skills and knowledge to perform their duties effectively.
  • Monitor and achieve performance metrics established by the client for security functions performed by Metro One officers.
  • Implement and maintain all Metro One internal programs, policies, and reporting requirements.
  • Establish and maintain productive relationships with client site management and Metro One management, ensuring seamless communication and collaboration.
  • Deliver exceptional service that exceeds client expectations, consistently meeting or exceeding performance metrics.
  • Maintain all patrol and fleet vehicles and equipment used in the performance of the security function on the site.
  • Perform initiatives, emergency response, and other tasks required by Metro One management.
Requirements:
  • Administrative experience in security or a related field, or logistics operations.
  • Strong leadership and communication skills, with the ability to build and maintain strong relationships with clients and team members.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and service delivery.
  • Highly organized and detail-oriented, with excellent time management and problem-solving skills.


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