Customer Experience Specialist

3 weeks ago


Victor, New York, United States Zales Full time

About Zales
Zales is a leader in the retail jewelry industry, known for our commitment to quality, style, and affordability. As a member of our sales team, you'll have the opportunity to work with a wide range of products, from classic engagement rings to modern fashion accessories.

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Salary Range
The estimated salary for this role is $38,000 - $58,000 per year, depending on experience and performance. We offer a comprehensive benefits package, including medical and dental insurance, paid time off, and opportunities for professional growth and advancement.

Responsibilities
You'll be responsible for meeting individual and team sales goals by building relationships with customers, identifying their needs and preferences, and presenting tailored solutions to meet their needs. You'll also be expected to maintain a clean and organized store environment, contribute to visual merchandising efforts, and participate in ongoing training and education programs.

Requirements
We're looking for individuals who possess excellent communication and interpersonal skills, are able to work in a fast-paced environment, and are passionate about delivering exceptional customer service. Prior experience in sales or customer-facing roles is a plus, but not required.



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