Customer Engagement Specialist

4 days ago


Victor, New York, United States Verizon Full time
Overview

At Verizon, we are committed to delivering exceptional customer experiences and driving business growth. As a Retail Sales Associate, you will play a vital role in achieving this goal.

About the Role

This is an exciting opportunity to join our team as a Customer Engagement Specialist. In this role, you will be responsible for generating retail sales by leveraging your passion for cutting-edge technology and exceptional customer service.

Key Responsibilities
  • Sales Generation: Utilize your knowledge of Verizon products and services to identify opportunities and close sales.
  • Customer Needs Assessment: Conduct thorough needs assessments to understand customers' requirements and provide personalized solutions.
  • Product Positioning: Develop and present product insights and solution recommendations to meet customers' needs.
  • Closing Sales: Employ effective communication skills to finalize sales and ensure customer satisfaction.
  • Ongoing Development: Engage in continuous training and skill-building to stay up-to-date on operational functions and enhance your performance.
Benefits

We offer a comprehensive benefits package, including:

  • Best-in-class medical, dental, and vision coverage
  • Verizon 401(k) plan with matching contributions
  • $2,500 stock grant per year
Compensation

This role offers a competitive compensation package, including base pay and target individual-based commission. Top performers can earn an additional $10,000 or more per year beyond the quoted compensation range, which varies by geography and performance.



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