Lounge Server

7 days ago


San Diego, California, United States AccorHotel Full time
Job Summary

We are seeking a skilled Lounge Server to join our team at Fairmont Grand Del Mar. As a key member of our food and beverage team, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience in our lounge.

Key Responsibilities
  • Provide warm and personalized attention to guests, making them feel unique and valued.
  • Take orders and answer questions or make recommendations for menu items.
  • Clear, clean, and maintain tables during shifts, ensuring a clean and welcoming environment.
  • Assist other servers to provide the best possible service, as specified in our Lounge Standards of Service Manual.
  • Understand and follow the processes for delivery and removal of all products and equipment.
  • Handle guest checks according to hotel policy, ensuring accuracy and efficiency.
  • Maintain par levels and equipment as needed to successfully accomplish all restaurant service tasks.
  • Complete side work as assigned by manager, ensuring a smooth and efficient service.
  • Assist guests in a friendly, professional, and polite manner, providing a positive experience.
  • Follow directions from manager at all times, ensuring a cohesive and effective team effort.
  • Maintain proper uniform, ID badge, and nametag at all times, representing the hotel's high standards.
Requirements
  • Prior serving experience with a minimum of 2 years in a similar restaurant/lounge environment.
  • Food Handlers Card required.
  • High School graduate.
  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
  • Requires good communication skills, both verbal and written.
  • Must possess basic math skills and the ability to use a calculator.
  • Must possess basic computer skills.
  • Ability to solve problems and make rational decisions.
  • Knowledge of Lounge operations, its services, and facilities.
  • Must have superior guest service abilities as well as a complete understanding of California serving guidelines.
About AccorHotel

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://www.accor.com/en/careers



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