Dining Services Associate
1 week ago
As a Dining Services Associate at Mount Holyoke College, you will play a vital role in providing exceptional service to our guests. Your primary responsibility will be to serve guests in a timely, courteous, and efficient manner, adhering to the standards established by management. You will be responsible for setting up, serving, and cleaning up both on-premise and off-premise functions, including meeting rooms and events. This position requires excellent communication skills, attention to detail, and the ability to work independently. If you are a team player with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Set up, serve, and clean up both on-premise and off-premise functions, including meeting rooms and events.
- Provide exceptional customer service to guests, responding to their needs and concerns in a timely and courteous manner.
- Work independently, exercising sound judgment and initiative in performing daily duties.
- Assist in setting up function rooms, including moving tables and chairs as needed.
- Participate in opening and closing shift side work and weekly projects as designated by supervisors.
- Maintain a clean and organized work environment, adhering to safety and sanitation regulations.
- Communicate effectively with guests, co-workers, and supervisors, using strong verbal and written communication skills.
- Execute directives from supervisors and participate in training and supervising student staff.
Requirements:
- One year of experience as a full-service or banquet server.
- Excellent written and oral communication skills, with a sound understanding of the English language.
- Basic computer skills desirable.
- Ability to pass a physical examination without restrictions.
- Ability to lift 30 pounds without aid.
- Ability to stand for up to 8 hours per shift.
Working Conditions:
This position requires the ability to work in a fast-paced environment, with frequent standing, walking, and lifting. The successful candidate will be able to work independently and as part of a team, with a strong focus on customer service and attention to detail. Mount Holyoke College is an equal opportunity employer and welcomes applications from diverse candidates.
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