Airline Reservation Specialist
3 weeks ago
Job Description:
We are seeking a skilled Reservations Agent to join our team and contribute to our mission of providing exceptional customer service and memorable travel experiences.
Responsibilities:
- Handle incoming calls and emails from travel agents and direct passengers
- Book reservations, offer flight protection, and take payment
- Process schedule changes or cancel existing reservations
- Stay up-to-date on airline contracts to ensure proper knowledge of booking procedures
- Collaborate with management and other teams to achieve business objectives
Qualifications:
- Knowledge of Apollo or similar software
- Airline contract knowledge or experience
- Excellent communication and interpersonal skills
- Organizational skills and ability to prioritize tasks
- Detail-oriented and accuracy-focused
Compensation and Benefits:
- $17.50 per hour plus commission eligible
- Unlimited earning potential; most earn between $21-$23 hourly
- Medical, vision, dental, flexible spending accounts, paid time off, company-paid life insurance, long-term disability, 401(k) plan, AFLAC plans, and travel discounts
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