Reservation Services Specialist

3 weeks ago


San Jose, California, United States MV Transportation Full time
Job Title: Reservation Services Specialist

Overview:

MV Transportation is seeking a highly skilled Reservation Services Specialist to join our team in California. In this role, you will be responsible for providing exceptional customer service to our passengers while ensuring seamless transportation services.

Key Responsibilities:
  • Answering passenger calls and collecting trip information.
  • Providing system information and assistance to passengers.
  • Completing data entry and negotiating requested times.
  • Communicating with passengers and operations staff regarding scheduling or service changes.
  • Maintaining accurate records and filing systems.
Requirements:
  • Talent Requirements:
    • High School diploma or equivalent required.
    • Experience with Trapeze PASS software preferred.
    • Excellent communication and problem-solving skills.
Salary and Benefits:

The estimated hourly wage for this position is $19.49, based on experience.



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