Air Booking Specialist

4 days ago


San Diego, California, United States American Automobile Association Full time

Pleasant Holidays is a subsidiary of the American Automobile Association (AAA), a diversified insurance, roadside assistance, financial services, and travel organization serving AAA Members across 21 states. We are seeking an experienced Air Booking Specialist to join our team.

Job Summary:

The Air Booking Specialist will be responsible for booking and processing air travel arrangements for customers, handling customer inquiries, and providing excellent customer service. This role requires strong communication skills, attention to detail, and the ability to work well under pressure.

Key Responsibilities:
  • Book and process air travel arrangements for customers
  • Handle customer inquiries and provide excellent customer service
  • Review updated airline contracts to ensure knowledge of booking procedures
  • Other duties as assigned by management
Requirements:
  • Knowledge of the air travel industry and airline contracts
  • Excellent communication and organizational skills
  • Attention to detail and ability to multitask
  • Ability to work well with people, including coworkers, management, and customers
Compensation and Benefits:

The Air Booking Specialist will earn a competitive hourly rate of $17.50 plus commission eligibility, resulting in unlimited earning potential. Most employees earn between $21-$23 per hour. In addition, Pleasant Holidays offers a comprehensive benefits package, including medical, vision, dental, flexible spending accounts, paid time off, company-paid life insurance, long-term disability, and 401(k) plan participation.



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