Network Systems Engineer

19 hours ago

Kent, Ohio, United States Qualityip Full time
About QualityIP

QualityIP is a leading technology company in the IT support industry, offering comprehensive IT department services. Our collaborative approach ensures that we provide the best-fit technology solutions to meet our customers' business objectives.

Position Overview

We are currently seeking a seasoned and self-driven Network Engineer to join our team. This role encompasses a diverse range of responsibilities, potentially including project management, strategic planning, and sales support. The ideal candidate will possess excellent communication skills, capable of articulating intricate technical matters to audiences of varying technical proficiency levels.

Key Responsibilities
  • Collaborate closely with network colleagues to ensure the seamless and dependable operation of software and systems, aligning with business objectives and processes.
  • Oversee and uphold network infrastructure integrity, encompassing LAN, WAN, WWAN, and Internet connections.
  • Configure, maintain, and provide support for customer infrastructure as required.
  • Exercise vigilance in monitoring network security to safeguard against external, internal, or program-based breaches.
  • Play an integral role in shaping network security strategies and protocols.
  • Maintain efficient backup and continuity solutions across primary and secondary locations, as well as customer premises.
  • Employ network monitoring tools to ensure timely identification and response to network anomalies.
  • Serve as an escalation point for network systems operational challenges.
  • Develop and uphold comprehensive documentation related to system configuration, mapping, processes, and service histories.
  • Enhance performance by promptly addressing network issues, conducting troubleshooting, and scheduling necessary upgrades.
Qualifications and Skills
  • Demonstrated expertise in infrastructure design and implementation.
  • Proficiency in devising solutions for intricate routing demands.
  • Senior-level mastery of firewalls, switches, wireless, and other networking components.
  • Curiosity, self-motivation, and an eagerness to continuously learn.
  • Capacity to work autonomously and collaboratively with cross-functional teams.
  • Willingness to mentor less-experienced colleagues.
  • Ability to provide valuable insights, guidance, and best practices in problem-solving scenarios.
  • Strong aptitude for critical thinking, problem resolution, and informed decision-making.
  • Dedication to delivering excellent customer service.
Cultural Fit

We are a family-owned business that values accountability, professionalism, and individual growth. At QualityIP, your voice is heard.

Benefits
  • Competitive salary.
  • Medical Mutual health insurance with HSA and ancillary benefits.
  • John Hancock Retirement Account - Simple IRA with a 3% company match.
  • Flexible schedule.
  • Paid Time Off.
  • Training reimbursement - 100% company-paid course materials and testing fees.
  • Company apparel provided at no cost.

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