Store Manager
6 days ago
Hibbett Sports is seeking a highly motivated and experienced Store Manager to lead our retail team in Cincinnati, OH. As a Store Manager, you will be responsible for overseeing the sales efforts in each department, supervising the store's overall operation, and ensuring efficiency and profitability.
Key Responsibilities:- Manage and control the assets of Hibbett Sports by managing your designated store.
- Direct and oversee entire sales efforts in the store.
- Constantly and consistently acquainted with all aspects of the store, including sales statistics, inventory, and expenses that together produce profit.
- Consult and collaborate with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
- Direct staff to ensure all responsibilities and standards in each department are completed.
- Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
- Carry out personnel recruiting, hiring, training, discipline, and evaluation.
- Maintain proper security for the store.
- Communicate with District Sales Manager and keep them informed as to inventory movement.
- Provide information and consistently and vigorously follow through on all marketing and advertising plans and stay aware of customer trends.
- Keep abreast of competition and new ideas and keep informed on community-related events to take advantage of potential opportunities.
- Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
- Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
- Bachelor's degree in business or a related field or equivalent experience.
- Experience working in a retail environment, preferably in footwear and athletic apparel.
- Experience in managing and cultivating a sales team.
- 3-5 years of customer service experience.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Analytical thinker with demonstrated business acumen.
- Ability to problem solve and juggle multiple tasks and priorities.
- A strong commitment to customer service.
- Strong leadership and communication skills.
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