Customer Service Representative

6 days ago


Port Angeles, Washington, United States First Fed Full time

**About Us**

First Fed, a local community bank, is on an exciting growth trajectory with 18 locations across Western Washington. We've been recognized as a Best Workplace by the Puget Sound Business Journal and a Top Corporate Philanthropist in 2023.

We're committed to serving our customers and communities throughout the PNW. Our team has volunteered over 25,000 hours in the past 5 years, and we've donated over $9 million to non-profit organizations through our foundations, sponsorships, and matched employee donations.

We welcome applicants from all backgrounds and offer a competitive $18-$30.60 per hour salary range for Level I Customer Service Specialists.

Job Summary:

  • Provide exceptional customer service through multiple communication channels.
  • Utilize every customer interaction to meet or exceed sales and referral goals.
  • Process customer transactions timely and accurately.

Requirements:

  • Minimum high school diploma or certified equivalency.
  • Bilingual English and Spanish fluency preferred.
  • CSS I typically requires one (1) year of customer service experience.

Benefits:

  • Medical, dental, and vision insurance.
  • Paid time off.
  • Retirement plans (401k with company match and Employee Stock Ownership Plan).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



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