Customer Service Representative
3 days ago
Are you passionate about delivering exceptional customer experiences? We're seeking a skilled Customer Service Representative to join our team at Kroger
About the RoleIn this exciting opportunity, you'll have the chance to work in a fast-paced environment, providing top-notch service to customers while maintaining a warm and welcoming atmosphere.
About the Job:
- Handle various payment methods, including cash, credit, debit, SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures with ease.
- Understand and adhere to company limits on cash shortages and maintain loss control measures.
- Follow policies and procedures for restricted sale items, postage stamps, gift cards, and coupons, ensuring a seamless shopping experience.
- Maintain food safety regulations and guidelines, upholding the highest standards of quality.
- Practice preventive maintenance by inspecting equipment and notifying management of any issues.
- Create a welcoming environment for customers, answering product questions and addressing concerns.
- Adhere to local, state, and federal laws, as well as company guidelines.
We offer a comprehensive benefits package that promotes physical, emotional, and financial well-being, including competitive healthcare, retirement benefits, paid time off, and mental health resources. Our dynamic teams work together towards a common purpose, fostering a collaborative and inclusive work environment.
What You'll Get:
- A competitive estimated salary of $12.50 - $15.00 per hour, based on your location and experience.
- Flexible scheduling options to suit your needs.
- A chance to develop new skills and advance in your career.
- Eligibility for commission, associate discounts, tuition assistance, and robust training resources.
Join us at Kroger and be part of a team that values diversity, inclusivity, and community. Apply now to become a valued member of our customer-focused team
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