Automotive Operations Manager
7 days ago
We are seeking a highly skilled and experienced Automotive Service Manager to join our team at Grimaud Enterprises, Inc. As a key member of our management team, you will be responsible for leading our service department to deliver exceptional customer experiences and drive business growth.
Key Responsibilities:
- Lead and manage a team of service advisors, technicians, and support staff to ensure seamless customer service and efficient operations.
- Develop and implement strategies to increase customer satisfaction, loyalty, and retention.
- Collaborate with our sales team to ensure a cohesive customer experience across all departments.
- Monitor and analyze key performance indicators (KPIs) to optimize service department performance and identify areas for improvement.
- Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and competitiveness.
Requirements:
- Minimum 3-5 years of experience in a similar role, preferably in the automotive industry.
- Proven track record of leadership, customer service, and business growth.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Valid driver's license and own tools.
What We Offer:
- Competitive salary and bonus structure.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Comprehensive benefits package, including health insurance and paid time off.
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