Automotive Operations Manager

7 days ago


West Columbia, South Carolina, United States Grimaud Enterprises, Inc. Full time

We are seeking a highly skilled and experienced Automotive Service Manager to join our team at Grimaud Enterprises, Inc. As a key member of our management team, you will be responsible for leading our service department to deliver exceptional customer experiences and drive business growth.

Key Responsibilities:

  • Lead and manage a team of service advisors, technicians, and support staff to ensure seamless customer service and efficient operations.
  • Develop and implement strategies to increase customer satisfaction, loyalty, and retention.
  • Collaborate with our sales team to ensure a cohesive customer experience across all departments.
  • Monitor and analyze key performance indicators (KPIs) to optimize service department performance and identify areas for improvement.
  • Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and competitiveness.

Requirements:

  • Minimum 3-5 years of experience in a similar role, preferably in the automotive industry.
  • Proven track record of leadership, customer service, and business growth.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Valid driver's license and own tools.

What We Offer:

  • Competitive salary and bonus structure.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Comprehensive benefits package, including health insurance and paid time off.


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