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Automotive Customer Care Specialist

2 months ago

West Columbia, South Carolina, United States Group 1 Auto Full time

Join Our Award-Winning Team

At Hilton Head BMW, part of the dynamic Group 1 Automotive family, we pride ourselves on being a top-tier dealership recognized for excellence in both sales and service.

About the Role:

We are currently seeking a dedicated Service Advisor to enhance our expanding service department. This position is ideal for individuals who are enthusiastic about delivering exceptional customer service and enjoy engaging with clients daily.

What We Offer:

  • Comprehensive online and instructor-led training tailored to your role
  • A clear career progression path leading to management opportunities
  • 401(k) plan with company matching
  • Generous paid time off
  • Employee vehicle purchase program
  • Employee stock purchase plan

Key Qualifications:

  • A positive and friendly demeanor
  • Previous customer service experience is advantageous
  • Familiarity with CDK/ADP Dealer Services is a plus
  • Strong interpersonal communication skills
  • Basic computer proficiency
  • A genuine desire to provide an outstanding client experience
  • Ability to meet targeted objectives
  • High school diploma or equivalent
  • Valid driver's license required

About Group 1 Automotive:

As a Fortune 300 company, Group 1 Automotive operates numerous automotive dealerships and collision centers across the United States and the United Kingdom. We are committed to fostering a collaborative environment, offering competitive benefits, and providing continuous training and support.

If you align with our core values of integrity, transparency, professionalism, teamwork, and respect, we encourage you to consider this opportunity to advance your career in automotive retail.

Equal Employment Opportunity:

We are proud to be an Equal Employment Opportunity Employer.