Night Auditor Role
5 days ago
The Crowne Plaza KC Downtown in Kansas City, MO is currently seeking a Night Auditor to join our team. This role offers an estimated salary of $45,000 - $55,000 per year.
Job Summary:We are looking for a detail-oriented and customer-focused individual to work as a Night Auditor. The successful candidate will be responsible for performing various front office tasks, including check-in and check-out procedures, room assignments, and resolving guest issues.
Key Responsibilities:
- Check guests in and out, ensuring all necessary information is accurate and up-to-date.
- Assign rooms based on guest preferences and hotel availability.
- Resolve guest complaints and provide excellent customer service.
- Maintain accurate records of guest interactions and transactions.
Requirements:
- High school diploma or equivalent
- Previous experience in a similar role
- Excellent communication and problem-solving skills
- Able to work a flexible schedule, including nights, weekends, and holidays.
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