Night Auditor Role

5 days ago


Kansas City, Missouri, United States Crowne Plaza KC Downtown- Kansas City, MO Full time

The Crowne Plaza KC Downtown in Kansas City, MO is currently seeking a Night Auditor to join our team. This role offers an estimated salary of $45,000 - $55,000 per year.

Job Summary:

We are looking for a detail-oriented and customer-focused individual to work as a Night Auditor. The successful candidate will be responsible for performing various front office tasks, including check-in and check-out procedures, room assignments, and resolving guest issues.

Key Responsibilities:

  • Check guests in and out, ensuring all necessary information is accurate and up-to-date.
  • Assign rooms based on guest preferences and hotel availability.
  • Resolve guest complaints and provide excellent customer service.
  • Maintain accurate records of guest interactions and transactions.

Requirements:

  • High school diploma or equivalent
  • Previous experience in a similar role
  • Excellent communication and problem-solving skills
  • Able to work a flexible schedule, including nights, weekends, and holidays.

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