Customer Relations Specialist
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Specialist. In this role, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth through lead generation and appointment coordination.
Key Responsibilities:
- Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
- Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Requirements:
- Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- Collaborative spirit, thriving in a dynamic team environment.
We offer a competitive salary, commission/bonus structure, and a comprehensive benefits package, including 401k, health benefits, paid time off, and flexible hours. If you are motivated to succeed and can see yourself in this role, please submit your application for consideration.
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