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Customer Experience Specialist

1 month ago

Hillsboro, United States Knitwell Group Full time
About Us
At Lane Bryant, we're committed to empowering women through fashion. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and self-expression, you'll thrive in this role.

About the Role
As a Customer Specialist, you'll provide exceptional shopping experiences for our customers. You'll create authentic connections, share your knowledge of our products, and support an inclusive store environment. If you love fashion and want to work for a brand that emphasizes empowering customers and associates, Lane Bryant is the perfect fit.

The Impact You Can Have
In this role, you'll have the opportunity to:
  • Welcome customers and engage with them to understand their needs and support their shopping experiences.
  • Share your knowledge of our products and services with customers to outfit and inspire them.
  • Uphold brand merchandising and visual standards for a clean, neat, well-presented store.
  • Promote in-store events and company programs that support the brand.
  • Contribute to the store's success by maintaining the highest brand and execution standards.
  • Support an inclusive and welcoming store environment for customers and associates.
You'll Bring to the Role
  • Prior retail experience or customer-focused experience.
  • Passion for styling and love of working with people.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to read, write, and communicate in English.
  • Proficient with technology, including an ability to operate store systems accurately.
Benefits
  • Merchandise discount at our brands: 50% off regular-priced merchandise at Lane Bryant, plus you may also be eligible for discounts at other KnitWell Group brands.
  • Support for your individual development plus opportunity for growth within our family of brands.
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities.