Sales Associate

4 weeks ago


Fort Worth, Texas, United States James Avery Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at James Avery. As a Sales Associate, you will be responsible for providing exceptional guest service, selling jewelry, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide excellent guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Sell jewelry, including presenting products, handling sales transactions, and processing returns and exchanges.
  • Maintain a clean and organized store environment, including restocking shelves, cleaning displays, and performing other duties as assigned.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet sales and customer service goals.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging store environment.
  • Attend training sessions and meetings to stay up-to-date on products, policies, and procedures.

Requirements

  • Good communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks to meet sales and customer service goals.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

Preferred Qualifications

  • Previous retail sales or guest service experience.
  • Knowledge of jewelry and sales techniques.

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