Client Priority Specialist

4 weeks ago


Pontiac, Michigan, United States United Wholesale Mortgage Full time
Job Summary

We are seeking a highly skilled Client Priority Specialist to join our team. As a Client Priority Specialist, you will be responsible for maintaining client records, assisting clients with updates, and providing exceptional customer service.

Key Responsibilities
  • Update and maintain client accounts and contacts
  • Support website logins and handle general account inquiries
  • Assist clients via phone and email, and draft and mail letters and notifications
  • Review conditions supplied for applications and complete various projects as assigned by leadership
Requirements
  • 9+ months of experience in a similar role
  • Positive endorsement from current leader
  • Strong analytical and problem-solving skills, excellent verbal and written communication skills
  • Proficiency in Microsoft Office (Word, Excel, etc.)
  • Ability to work independently and be a self-starter
  • High School Diploma or equivalent
  • Onsite attendance is required
Why Work with Us?

At United Wholesale Mortgage, we value our team members and offer a range of benefits and perks, including paid time off, additional parental and maternity leave benefits, adoption reimbursement program, paid volunteer hours, paid training and career development, and more.



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