Communication Center Operator

3 weeks ago


West Chester, Pennsylvania, United States Penn Medicine Full time
Communication Center Operator Position

We are seeking a skilled Communication Center Operator to join our team at Penn Medicine.

Job Summary:

In this role, you will be responsible for handling telephone calls, operating paging systems, and assisting with emergency procedures. You will also assist callers with inquiries and provide information as needed.

Key Responsibilities:

  • Handle all incoming calls in a polite and articulate manner
  • Operate paging systems for authorized personnel
  • Monitor multiple alarms and utilize an electronic directory database
  • Assist callers with inquiries and provide information as needed

Requirements:

  • High school diploma or equivalent required
  • 2+ years of customer service experience
  • Ability to work in a fast-paced environment

Compensation and Benefits:

The estimated salary for this role is $42,000 - $58,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement savings, and paid time off.



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