Operations Manager

18 hours ago


West Chester, Pennsylvania, United States The Web Extreme Entertainment Full time
Job Overview

We are seeking an experienced Operations Manager to join our team at The Web Extreme Entertainment. As a key member of our staff, you will be responsible for overseeing the daily operations of our venue.

Key Responsibilities:

  • Delegate tasks to employees on shift
  • Track daily costs and revenues
  • Ensure client satisfaction and handle complaints professionally
  • Balance cash registers at the end of the shift
  • Open or close the building as needed
  • Report maintenance and training needs
  • Arrange shifts coverage when employees call off
  • Support staff in resolving on-the-job challenges

Requirements:

  • Proven experience as a Shift Manager or equivalent role in a customer-facing business
  • Night and weekend availability is essential
  • Basic math and bookkeeping skills
  • A customer-focused approach with complaint resolution skills
  • Excellent organizational and team management abilities
  • Retail experience is a plus, but not required

Compensation: We offer a competitive salary starting at $14.00/hr, negotiable based on work experience, with potential increases for additional responsibilities. Candidates must be 21+ due to our full liquor license requirements.

About Us

The Web Extreme Entertainment is a family-owned entertainment center founded in 2010. We pride ourselves on being a supportive and flexible work environment, ideal for college students or working parents who need a schedule that accommodates their commitments.


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