Automotive Service Coordinator
3 weeks ago
As a Customer Service Technician, you will be responsible for providing exceptional customer experiences from initial contact to final resolution. Your primary duties will include:
- Booking repair orders (customer pay and warranty) accurately and efficiently
- Preparing pre-prints for daily service appointments and attaching necessary documents
- Performing active delivery with service clients, ensuring timely communication and resolution
- Managing loaner vehicle check-in process through SSLP system or Enterprise
About Morrie's Auto Group
We are a leading auto retailer committed to growth and training our employees into management roles. Our comprehensive portfolio of OEM brands and multiple locations across the Midwest create exciting opportunities for career advancement.
Requirements
- High school diploma or equivalent required
- 1-2 years of experience in customer-facing role
- Strong verbal and written communication skills
- Organized and detail-oriented, with ability to work in fast-paced environment
Salary: $55,000 - $70,000 per year
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