User Experience Researcher

1 week ago

New London, Connecticut, United States ACL Digital Full time
About the Role

The UX Researcher will play a crucial role in supporting the mission by working closely with CTDS product designers and product managers throughout the entire product development lifecycle. This includes identifying foundational user needs during the discovery phase, measuring impact on the user after a product or feature has launched, and serving as a voice for the user through qualitative and quantitative research.

In addition, the UX Researcher will help scale user research at the State of Connecticut by joining a team of user researchers within a growing tech and design space. This team will work with a diverse set of state partners to understand, improve, and test varied government products and designs.

The ideal candidate will have at least 3 years of experience in UX research, including conducting primary and secondary user research, conducting and evaluating quantitative and qualitative research, and working closely with cross-functional teams to identify and evaluate research topics.

Key Responsibilities
  • Conduct user research to inform product design and development
  • Develop and implement user research strategies and methodologies
  • Collaborate with cross-functional teams to identify and evaluate research topics
  • Present research findings to diverse audiences through written and oral presentations
  • Mentor and coach junior UX researchers on the team
Requirements
  • At least 3 years of experience in UX research
  • Experience working in an Agile environment
  • Strong communication and collaboration skills
  • Ability to distill complex concepts into simple ideas
  • Exceptional verbal and written communication skills
Preferred Qualifications
  • Bachelor's degree or higher in graphic design, marketing, communications, or related field
  • 2 years of professional experience in design, communications, management, or testing
  • 1 year of user-centered design
  • 1 year of user research and analytics

  • UX Researcher

    1 month ago

    New London, Connecticut, United States Della Infotech Full time

    About the RoleThe State of Connecticut is seeking a highly skilled UX Researcher to join our team. As a UX Researcher, you will play a critical role in supporting the mission of the Connecticut Digital Service by working with product designers and product managers throughout the entire product development lifecycle.Key ResponsibilitiesConduct primary and...

  • IT Business Intelligence Architect

    1 month ago

    New London, Connecticut, United States Della Infotech Full time

    About the RoleThe UX Researcher will play a crucial role in supporting the mission of the Connecticut Digital Service by working closely with product designers and product managers throughout the entire product development lifecycle. This includes identifying foundational user needs during the discovery phase and measuring impact on the user after a product...

  • IT Business Intelligence Architect

    1 week ago

    New London, Connecticut, United States Della Infotech Full time

    About the RoleThe UX Researcher will play a crucial role in supporting the mission of the Connecticut Digital Service by working closely with product designers and product managers throughout the entire product development lifecycle. This includes identifying foundational user needs during the discovery phase and measuring impact on the user after a product...

  • IT Business Intelligence Architect

    2 weeks ago

    New London, Connecticut, United States Della Infotech Full time

    About the RoleThe UX Researcher will play a crucial role in supporting the mission of the Connecticut Digital Service by working closely with product designers and product managers throughout the entire product development lifecycle. This includes identifying foundational user needs during the discovery phase and measuring impact on the user after a product...

  • Web Executive

    2 weeks ago

    New London, Connecticut, United States BYD Europe Full time

    About the RoleWe are seeking a skilled Web Executive to join our digital team at BYD Europe. The ideal candidate will be responsible for managing and optimizing our website, analyzing user behavior, and supporting data management initiatives.Key ResponsibilitiesWebsite ManagementMaintain and update the BYD UK website using Adobe Experience Manager (AEM) to...

  • Business Systems Analyst

    4 weeks ago

    New London, Connecticut, United States CyberTec Full time

    About the RoleThe Business Analyst will support cross-functional project teams in driving the end-to-end digital product lifecycle for features and products to improve the online experience of residents and businesses in the State of Connecticut.Key ResponsibilitiesPerform detailed requirements analysis and create relevant product/project...

  • Product Manager

    2 weeks ago

    New London, Connecticut, United States CyberTec Full time

    About the RoleThe Digital Product Owner will lead a cross-functional project team focused on driving the end-to-end product lifecycle for features and products improving the state's online experience.Key ResponsibilitiesSupport the Digital Product Owner in the ideation, technical development, and launch of innovative digital experiences that make it easier...

  • Digital Product Owner

    2 weeks ago

    New London, Connecticut, United States Della Infotech Full time

    About the RoleThe Digital Product Owner will lead a cross-functional project team focused on driving the end-to-end product lifecycle for features and products improving the state's online experience. The work includes overall responsibility for product prioritization as well as uplifting our marketing, design, engineers, and service leaders to convert the...

  • Digital Transformation Specialist

    4 days ago

    New London, Connecticut, United States BYD Europe Full time

    About the RoleWe are seeking a skilled Digital Transformation Specialist to join our digital team at BYD Europe. The ideal candidate will be responsible for managing and optimising our website, analysing user behavior, and supporting data management initiatives.The successful candidate will be responsible for:Key Objectives and ResponsibilitiesWebsite...

  • Research Associate Health Grand Challenge

    4 weeks ago

    New London, Connecticut, United States Lifelancer Full time

    ROLE PURPOSEThe primary objective of this role is to contribute to the Grand Challenge in Health by advancing knowledge, action, and impact. As a Research Associate, you will leverage your expertise to develop innovative AI models and solutions that address complex healthcare problems. You will work collaboratively with a multidisciplinary team to drive...

  • Research Associate Health Grand Challenge

    1 month ago

    New London, Connecticut, United States Lifelancer Full time

    ROLE PURPOSEThe primary objective of this role is to contribute to the Grand Challenge in Health by advancing knowledge, action, and impact. As a Research Associate, you will leverage your expertise to develop innovative AI models and solutions that address complex healthcare problems. You will work collaboratively with a multidisciplinary team to drive...

  • Product Manager

    2 weeks ago

    New London, Connecticut, United States CyberTec Full time

    About the RoleThe Digital Product Owner will lead a cross-functional project team focused on driving the end-to-end product lifecycle for features and products improving the state's online experience.Key ResponsibilitiesOverall responsibility for product prioritizationUplifting marketing, design, engineers, and service leaders to convert the product vision...

  • Business Analyst

    4 days ago

    New London, Connecticut, United States CyberTec Full time

    CyberTec is seeking a Business Analyst to support the digital transformation of the State of Connecticut.About the RoleThe Business Analyst will work with cross-functional project teams to drive the end-to-end digital product lifecycle for features and products to improve the online experience of residents and businesses in the State of Connecticut.The ideal...

  • Digital Product Designer

    2 weeks ago

    New London, Connecticut, United States YLD Full time

    About the RoleWe are seeking an experienced Digital Product Designer to join our Product Design team on a contract basis. The ideal candidate will have a strong background in UX and product strategy, as well as great visual design and UI skills.The successful candidate will be responsible for designing and developing digital products that meet the needs of...

  • UX Designer/Graphic Artist

    2 weeks ago

    New London, Connecticut, United States CyberTec Full time

    About the RoleThe State of Connecticut is embarking on a digital transformation to improve access to its programs and services, making interaction with government easier. We're seeking a talented UI/UX Designer/Graphic Artist to join our team and contribute to creating simple experiences personalized for everyone.Key ResponsibilitiesDesign and implement...

  • Business Analyst

    4 weeks ago

    New London, Connecticut, United States Della Infotech Full time

    About the RoleThe Business Analyst will support a cross-functional project team focused on driving the end-to-end digital product lifecycle for features and products to improve the overall online experience of residents and businesses in the State of Connecticut.Key ResponsibilitiesPerform detailed requirements analysisCreate and maintain relevant...

  • Digital Transformation Leader

    4 days ago

    New London, Connecticut, United States CyberTec Full time

    About the RoleThe Digital Product Owner will lead a cross-functional project team focused on driving the end-to-end product lifecycle for features and products improving the state's online experience. This includes overall responsibility for product prioritization as well as uplifting our marketing, design, engineers, and service leaders to convert the...

  • Business Analyst

    1 month ago

    New London, Connecticut, United States Della Infotech Full time

    About the RoleThe Business Analyst will play a crucial part in driving the end-to-end digital product lifecycle for features and products to enhance the overall online experience of residents and businesses in the State of Connecticut.Key ResponsibilitiesSupport cross-functional project teams in driving digital product developmentPerform detailed...

  • Business Systems Analyst

    3 weeks ago

    New London, Connecticut, United States CyberTec Full time

    About the RoleThe Business Analyst will support cross-functional project teams driving the end-to-end digital product lifecycle for features and products to improve the online experience of residents and businesses in the State of Connecticut.Key ResponsibilitiesPerform detailed requirements analysis and create relevant product/project documentationSupport...

  • Digital Content Strategist

    3 days ago

    New London, Connecticut, United States CyberTec Full time

    Job Title: Digital Content StrategistAbout the Role:CyberTec is seeking a skilled Digital Content Strategist to join our team. As a key member of our content development team, you will be responsible for creating high-quality content that meets the needs of our customers and aligns with our business goals.Key Responsibilities:- Develop and implement content...