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Patient Services Representative II
2 months ago
Nemours Children's Health is seeking a highly skilled Patient Services Representative II to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.
Key Responsibilities- Provide professional and compassionate patient care, ensuring a positive experience for all patients and families.
- Manage patient flow, scheduling appointments, and coordinating referrals and authorizations.
- Maintain accurate and up-to-date patient records, including demographics, insurance information, and medical history.
- Process patient payments, handle cash transactions, and reconcile accounts.
- Order and maintain inventory of clinical and administrative supplies.
- Assist with quality improvement initiatives and participate in ongoing education and training.
- High school diploma or equivalent required; 2 years of medical experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Proficiency in computer software and typing skills, with experience in EPIC a plus.
Nemours Children's Health is a premier pediatric healthcare system dedicated to providing exceptional care to children and families. Our commitment to equity, diversity, and inclusion guides our growth and strategy, and we strive to create a diverse and inclusive environment for our associates and patients.
