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Assistant Store Manager

2 months ago

Honolulu, Hawaii, United States The Salvation Army Full time
About the Role

The Salvation Army is seeking a highly motivated and experienced Assistant Store Manager to join our Retail Team at our Kailua Location Thrift Store. As a key member of our team, you will be responsible for supporting the Store Manager in the day-to-day operation of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Assist the Store Manager in overseeing all aspects of store operations, including inventory management, visual merchandising, and loss prevention.
  • Customer Service: Provide exceptional customer service, ensuring that customer needs are met and complaints are resolved promptly and efficiently.
  • Team Management: Coach, train, and develop store employees to ensure they have the skills and knowledge needed to provide excellent customer service and drive sales growth.
  • Inventory Management: Ensure that the store is maintained at ARC Merchandising Standards, with adequate inventory levels on hand.
  • Back Room Processing: Oversee the Material Handlers in the Back Room Processing area, ensuring that daily processing goals are met.
  • Financial Management: Safeguard cash in registers and safe, and bank cash receipts as per ARCC policy.
  • Loss Prevention: Implement appropriate loss prevention measures to minimize losses and protect company assets.
Requirements
  • Education: High School diploma/GED or equivalent.
  • Experience: Minimum of 2 years previous Retail Management/Supervisory experience.
  • Skills: Ability to accurately handle POS/Cash Register operations and cash transactions, excellent communication and interpersonal skills.
  • Certifications: Must hold a valid Driver's license and be able to show proof of insurance.
  • Background Check: Must pass a background check, which will include Criminal History and Sex Offender Registry.
Physical Demands
  • Ability to: Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
  • Grasp, push, pull objects: Files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
  • Move product: Up to 50lbs.
  • Perform repetitive motion tasks: Various repetitive motion tasks.