Customer Product Repair Specialist
4 hours ago
The Customer Product Repair Specialist plays a vital role in preparing customer electronic products for repair at Best Buy. This position involves basic part replacement, cleaning, and preparation for shipment. The specialist prepares and sets up units, including removing products from shipping cartons and lifting them onto test racks.
At Best Buy, we strive to create a work environment where every employee feels valued and contributes to our shared purpose. We are committed to diversity and inclusion, ensuring our workforce reflects the communities we serve.
We prioritize building long-term relationships with our customers. If you thrive in a team environment that fosters individual and team success, you'd be a great fit for our team.
Key Responsibilities
- Drive a positive customer experience by building relationships and providing solutions to their needs.
- Complete serial and model verification, as well as basic functionality testing, to assist Repair Agents.
- Perform basic parts replacements.
- Complete final cleaning, unit preparation, and verify that repair units are ready for shipment.
- Able to stand and sit for extended periods.
- Able to lift up to 50 pounds with or without accommodation.
- Able to work in a non-climate-controlled environment.
Best Buy is an equal opportunity employer.
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