Life Insurance Client Services Specialist

1 week ago


Phoenix, Arizona, United States NFP Full time
About the Role

We are seeking a highly skilled Client Services Analyst to join our team at NFP, an Aon Company. As a Client Services Analyst, you will play a critical role in delivering exceptional service to our clients, ensuring their needs are met, and their expectations are exceeded.

Key Responsibilities
  • Client Services: Provide top-notch client service, responding to client inquiries, and resolving issues in a timely and professional manner.
  • Policy Administration: Process policy change requests, obtain and prepare necessary documentation, and communicate with clients and carriers as needed.
  • Reporting and Analysis: Prepare and analyze reports, including policy values, premium history, and other relevant data, to provide insights to clients and stakeholders.
  • Communication: Develop and maintain strong relationships with clients, carriers, and internal stakeholders through effective communication and collaboration.
Requirements
  • Experience: Minimum 5 years of experience in the life insurance industry, with a focus on client services and policy administration.
  • Skills: Excellent communication and interpersonal skills, with the ability to work well in a fast-paced environment and prioritize multiple tasks.
  • Knowledge: Strong understanding of life insurance products, policies, and procedures, as well as software applications used in the industry.
What We Offer

NFP is committed to providing a competitive salary, comprehensive benefits package, and opportunities for growth and development. We value our employees and strive to create a positive and inclusive work environment.



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