Sales and Client Relations Specialist

6 days ago

Carrollton, Texas, United States Pantheon Floor Solutions, Inc. Full time
Role Overview

At Pantheon Floor Solutions, Inc., we are seeking a skilled Sales and Client Relations Specialist to join our team. This role is responsible for providing exceptional support to our sales team and clients, ensuring seamless client interactions and driving business growth.

Responsibilities
  • Fulfill client requests for samples, pricing, product information, and product availability.
  • Schedule sales presentations with existing and new accounts.
  • Assist sales reps in organizing client events (ordering food, preparing samples, etc.).
  • Occasionally attend sales meetings to assist (virtual and locally in person), take notes, identify action items, distribute action items to appropriate team members, and ensure completion.
  • Conduct research to identify prospective new clients.
  • Assist sales teams with identifying and presenting the most compatible products in our portfolio to meet client project needs.
  • Send thank-you notes and gifts to clients.
  • Create sales and product PPT presentations (in collaboration with sales or marketing team members).
  • Initial point of contact for incoming digital leads, tracking in CRM and leads distribution.
  • Maintain/update client accounts in Pantheon's CRM.
  • Occasionally hand-deliver samples and client appreciation gifts to local client firms.
  • Gather data, prepare, and distribute various sales and project reports.
  • Handle administrative duties related to trade shows (1-2 per year).
  • National Account Clients – organize weekly team meetings, manage data and information received, update changes on documents/CRM, add notes for all important communication, ensure the team is in sync on all attributes of the account.
  • Other administrative tasks related to sales.

Requirements
  • A genuine passion for fostering and nurturing strong connections, both with valued clients and within the dynamic team.
  • Superior time management and organizational abilities that set you apart, ensuring efficiency and productivity in every task.
  • An innate drive and self-starter attitude, demonstrating a proactive approach to all aspects of work.
  • Outstanding decision-making capabilities, along with a knack for resolving problems innovatively and thinking creatively.
  • The skill to juggle multiple responsibilities effortlessly, adapting to shifting priorities with ease to deliver the highest level of service to clients and support to the sales team.
  • A strong inclination towards thriving in a close-knit, fast-paced, and self-driven entrepreneurial environment that moves quickly and values each team member's contribution.
  • A keen eagerness to dive deep into learning about our products, equipped with the ability and willingness to assist clients thoroughly with their inquiries and needs.
  • Exceptional communication skills, particularly over the phone and through email, where you blend professionalism with a personal, lively, and upbeat tone.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • 3 weeks PTO with growing accruals up to 5 weeks/year
  • 9 paid holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Good Friday, Thanksgiving, Friday following Thanksgiving, Christmas Eve, and Christmas Day
  • Jury Duty
  • Bereavement
  • 1 Week Paid Time Off for Philanthropic Work after 1 year in addition to regular PTO
  • Training & Development
  • Family culture and positive, peaceful environment
  • Bonus Plan in addition to Annual Salary

Compensation: $55,000 - $65,000 base salary, plus quarterly bonus plan.

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