Customer Service Representative

2 weeks ago


South Royalton, Vermont, United States TSG - The Sheridan Group Full time
Job Summary:

The Assistant Account Manager plays a vital role in serving and interacting with customers, preparing orders for production, and providing clerical support under the direction of the Account Manager or Senior Account Manager.

Key Responsibilities:
  • Prepare orders for production and perform other clerical tasks
  • Interact with customers to provide excellent service and support
  • Work under the direction of the Account Manager or Senior Account Manager
Requirements:
  • Minimum high school diploma or GED
  • Some customer service experience
  • Excellent verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to act with integrity, professionalism, and confidentiality
What We Offer:
  • Career advancement opportunities
  • Tuition reimbursement for approved coursework
  • A best-workplace culture that fosters life-long friendships and encourages fun
  • A successful and growing industry-leading company
  • An employee referral program that rewards employees
  • Paid vacation and holidays
  • Competitive compensation
  • Medical, dental, and vision benefits
  • Teladoc – convenient no- or low-cost medical services
  • Confidential and free EAP program for wellness and mental health
  • Company-paid basic life, AD&D, and short-term disability insurance
  • 401(k) retirement plan with company match


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