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Service Excellence Specialist

2 months ago


Lombard, Illinois, United States Yard House Full time

At Yard House, we're seeking a talented individual to join our team as a Host.

About the Role:

As a Host, you will play a vital role in setting the tone for an exceptional dining experience. Your primary responsibility will be to greet guests with genuine hospitality and professionalism, ensuring a seamless and enjoyable experience from the moment they arrive.

Key Responsibilities:

  • Guest Greeting and Seating: Accurately quote wait times and seat guests in a clean and sanitary environment, accommodating their needs and preferences.
  • Communication and Teamwork: Collaborate with the service team to ensure a smooth and efficient service experience.
  • House Rules: Embody the Yard House values of being fun, committed, diverse, and caring, creating a welcoming atmosphere for guests and team members alike.

Benefits and Opportunities:

  • Competitive Pay and Flexible Schedules: Enjoy a competitive compensation package and flexible scheduling to suit your needs.
  • Sick Pay and Growth Opportunities: Take advantage of sick pay and growth opportunities to advance your career.
  • Health and Well-being Benefits: Enjoy a range of health and well-being benefits to support your physical and mental well-being.
  • And More: Discover additional benefits and perks that make Yard House a great place to work.