Customer Service Representative

6 days ago


Santa Monica, California, United States UNIQLO Full time

Job Summary:

The Sales Associate is a key member of the UNIQLO team, responsible for delivering exceptional customer service and driving sales growth in our stores. As a Sales Associate, you will be the face of our brand, working closely with customers to understand their needs and provide personalized solutions.

Key Responsibilities:

  • Meet and exceed sales targets by building strong relationships with customers and promoting our products.
  • Maintain a high level of product knowledge and stay up-to-date on new arrivals and promotions.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Assist with visual merchandising, including setting up displays and maintaining store appearance.
  • Participate in inventory management, including receiving and stocking merchandise.
  • Support store operations, including opening and closing procedures, and maintaining a clean and safe store environment.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move quickly around the store.
  • Basic math skills and accuracy with handling cash and credit card transactions.

Benefits:

  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • Discounts on UNIQLO products.
  • Comprehensive training program.


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