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Culinary Operations Supervisor

2 months ago


Hudson Falls, New York, United States Cumberland Farms Full time

Job Overview

Position Summary:

Are you an energetic and sociable individual who thrives in a collaborative environment? If you are seeking a leadership opportunity within a food service setting, this position is ideal for you. Your primary responsibilities will include assisting in the management of the food operations at our location, ensuring that high-quality meals are delivered swiftly and efficiently. You will guide team members in adhering to food safety protocols and presentation standards, guaranteeing that our customers receive top-notch food items in a timely and pleasant manner. This role will support the Store Manager and fellow team members in providing an outstanding customer experience while fostering a workplace that embodies our company values.

Key Responsibilities:

1. Welcome all customers warmly to create a friendly atmosphere.

2. Manage inventory levels, control food costs, and oversee the preparation, presentation, and safety of both hot and cold food and beverage items.

3. Ensure cleanliness and sanitation in the food service area, maintaining equipment according to established food safety standards.

4. Achieve company targets for food sales, including pizza, breakfast items, and beverages.

5. Provide training, constructive feedback, and coaching to team members regarding food preparation and safety practices.

6. Maintain relationships with third-party vendors to ensure compliance with food safety measures, including monitoring temperatures and waste management.

7. Oversee proper stock levels and rotation of food products in various display cases.

8. Process customer transactions efficiently to reduce wait times.

9. Perform additional duties as assigned by the Store Manager or Guest Service Leader.

10. Capable of executing the essential functions of this role with or without reasonable accommodations.

Working Relationships:

Collaborate with store team members, the Store Manager, District Manager, company personnel, and various vendors.

Requirements:

Minimum Education: High School diploma or GED.

Minimum Experience: 6 months in retail or food service.

Preferred Experience: 1 year in a retail, service, or restaurant environment.

Licenses/Certifications: Serv Safe Certification is a plus but not mandatory.

Soft Skills:

· Comfortable engaging with customers and team members.

· High energy and enthusiasm.

· Ability to transition quickly between tasks.

· Team-oriented with a willingness to assist others.

Additional Information:

Scheduling: This position offers both part-time (up to 29 hours) and full-time hours, requiring flexibility to work various shifts, including nights and weekends, as locations may operate 24 hours.

Travel: 0%.

Hours & Conditions: Full-time position with a maximum of 40 regular hours.

Other:

Specialized work attire is required (hats or visors, gloves, etc. – provided).

Physical Requirements: Ability to frequently lift and/or move up to 25 pounds and occasionally lift up to 40 pounds. Must be able to stand or walk for 8 hours a day, reach overhead, bend, squat, twist, and work in cooler environments. The noise level in the workplace is typically moderate.

Compensation: Competitive wage.