Member Service Representative

1 week ago


Le Mans, Pays de la Loire, United States Sam's Club Full time
About the Job

We are seeking a skilled and experienced Member Service Representative to join our team at Sam's Club. This role offers an exciting opportunity to work in a fast-paced retail environment, where no two days are ever the same.

The Ideal Candidate

We are looking for someone who is highly motivated, customer-focused, and able to work effectively in a team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people. They will also possess basic math skills and attention to detail, with the ability to accurately process transactions and maintain accurate records.

Key Responsibilities

  • Provide exceptional customer service to members across the club, answering any questions they may have and addressing their concerns in a timely and professional manner.
  • Maintain a clean, neat, and member-ready area, including sweeping the parking lot and ensuring carts are available and easily accessible.
  • Assist members with loading their vehicles and provide support in creating a great member experience.
  • Work collaboratively with colleagues to achieve sales targets and promote the company's products and services.
  • Ensure accurate processing of transactions, handling payments, and maintaining a high level of accuracy in all aspects of the job.

What We Offer

  • A competitive hourly wage ranging from $16.00 to $23.00, depending on location and experience.
  • A range of benefits, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Opportunities for career growth and advancement within the company.

Salary Range

The estimated salary for this position ranges from $16.00 to $23.00 per hour, depending on location and experience.



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