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Store Operations Coordinator

2 months ago

Highland, United States CPD Group Full time

Job Summary:

The Assistant Store Manager is a key member of the CPD Group team, responsible for supporting the Store Manager in the efficient and effective management of the store. This role assumes store management responsibilities when needed, ensuring seamless operations and excellent customer service.

Key Responsibilities:

  • Store Operations: Assist in enforcing store operations, policies, and procedures to maintain a high level of customer satisfaction and employee engagement.
  • Scheduling and Training: Support the Store Manager in scheduling, training, and job execution to ensure a well-trained and productive team.
  • Financial Management: Assist with daily bookkeeping, depositing, invoicing, and gas pricing, including daily surveys to ensure accurate financial reporting.
  • Expense Control: Collaborate with the Store Manager to control expenses, maximize profits, and minimize losses.
  • Employee Relations: Communicate employee relations issues and assist the Store Manager with shift coverage when needed.
  • Customer Service: Provide prompt, courteous customer service and professionally manage any customer issues.
  • Physical Demands: The position requires lifting, carrying, pushing, pulling, bending, twisting, squatting, stooping, kneeling, and/or climbing.
  • Reporting: Prepare reports as requested by management to ensure transparency and accountability.
  • Time and Attendance: Assist the Store Manager in processing time and attendance records for payroll purposes.
  • Store Appearance: Support the Store Manager in maintaining a clean and well-organized store and gas station.
  • Team Member Responsibilities: Ensure that all Team Members are aware of and adhere to the essential duties and responsibilities described in the Team Member job description.