Consumer Title Processor

2 weeks ago


Englewood, Colorado, United States Vets Hired Full time
Job Title: Consumer Title Processor

Vets Hired is seeking a highly skilled Consumer Title Processor to join our team. As a Consumer Title Processor, you will play a critical role in ensuring the accuracy and completeness of title applications, dealer documentation, and other related tasks.

Key Responsibilities:
  • Review and Verify Title Applications: Ensure all required data is complete and accurate before submitting title applications.
  • Dealer Documentation Review: Verify the accuracy and completeness of dealer documentation prior to funding new loans or letters of credit.
  • Customer Service and Escalation: Handle and resolve incoming inquiries and escalation issues in a courteous and professional manner.
  • Operational Knowledge: Maintain a thorough working knowledge of partner credit union operational policies, products, and services.
  • Interagency Collaboration: Interact with governmental agencies, dealerships, and credit union partners to resolve error resolutions, lien perfections, and general title questions.
Requirements:
  • Education: High School Diploma or equivalent work experience required.
  • Experience: A minimum of 2 years of focused consumer loan title processing experience required.
  • Customer Service: At least 1 year of customer service experience preferred.
  • Skills: Ability to prioritize and manage multiple projects simultaneously, proficiency in MS Office, strong communication skills, and excellent customer service skills.
What We Offer:

Vets Hired offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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