Customer Service Representative
20 hours ago
Job Summary:
The Customer Service Representative is responsible for providing exceptional customer service and support to our valued clients. As a key member of our team, you will be responsible for responding to customer inquiries, resolving issues, and providing solutions in a friendly and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide exceptional customer service and support to our clients
- Work collaboratively with internal teams to resolve customer issues and provide solutions
- Develop and maintain strong relationships with customers to promote loyalty and retention
- Stay up-to-date on product and service offerings to provide accurate information to customers
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
What We Offer:
- Competitive hourly wage
- Generous vacation time
- 11 paid federal holidays
- Tuition reimbursement
- Health, dental, and vision plans
- 401(k) employer match with immediate vesting
- Paid sick leave
- Life insurance
- Long-term disability
- Employee assistance program
About Us:
Intrust Financial Corporation is a leading financial institution dedicated to providing exceptional customer service and support to our valued clients. We are committed to fostering a positive and inclusive work environment that promotes growth and development for our employees.
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