Customer Service Representative

20 hours ago


Wichita, Kansas, United States Intrust Financial Corporation Full time

Job Summary:

The Customer Service Representative is responsible for providing exceptional customer service and support to our valued clients. As a key member of our team, you will be responsible for responding to customer inquiries, resolving issues, and providing solutions in a friendly and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide exceptional customer service and support to our clients
  • Work collaboratively with internal teams to resolve customer issues and provide solutions
  • Develop and maintain strong relationships with customers to promote loyalty and retention
  • Stay up-to-date on product and service offerings to provide accurate information to customers

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills

What We Offer:

  • Competitive hourly wage
  • Generous vacation time
  • 11 paid federal holidays
  • Tuition reimbursement
  • Health, dental, and vision plans
  • 401(k) employer match with immediate vesting
  • Paid sick leave
  • Life insurance
  • Long-term disability
  • Employee assistance program

About Us:

Intrust Financial Corporation is a leading financial institution dedicated to providing exceptional customer service and support to our valued clients. We are committed to fostering a positive and inclusive work environment that promotes growth and development for our employees.



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