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Retail Sales Representative

2 months ago

Boulder City, Nevada, United States Dotty's Full time
Job Overview

Join our team at Dotty's as a Customer Service Associate. In this role, you will be the face of our business, providing exceptional service to our valued customers.

Key Responsibilities
  • Deliver Outstanding Customer Service: Engage with customers in a friendly and professional manner, ensuring their needs are met.
  • Accurate Transaction Processing: Efficiently handle all sales transactions on the POS system, including cash, debit, and credit operations.
  • Maintain Cleanliness: Perform necessary cleaning tasks to uphold a tidy and welcoming environment.
  • Food Safety Practices: Label and date food items, ensuring proper rotation and storage to maintain freshness.
  • Timely Food Preparation: Prepare and serve food promptly, ensuring customer satisfaction.
  • Equipment Maintenance: Report any issues with equipment to management for timely resolution.
  • Merchandise Management: Accurately tag and price merchandise, ensuring proper display and rotation.
  • Food Preparation Skills: Follow basic recipes and food handling guidelines to prepare items safely.
  • Sanitation Standards: Adhere to sanitation practices and safe food storage procedures.
  • Inventory Assistance: Support inventory counts in accordance with company policies.
  • Product Knowledge: Demonstrate product usage and address customer inquiries effectively.
  • Sales Floor Maintenance: Regularly check merchandise levels and organization on the sales floor.
  • General Janitorial Duties: Conduct cleaning tasks including sweeping, mopping, and organizing work areas.
  • Additional Responsibilities: Be prepared to take on extra tasks as needed.
Qualifications
  • Customer Service Expertise: Proven experience in a customer-facing role.
  • Transaction Handling: Familiarity with cash handling and payment processing.
  • Organizational Skills: Ability to multitask and maintain attention to detail.
  • Interpersonal Skills: Strong communication skills to interact professionally with customers and team members.
  • Age Requirement: Must be at least 21 years old to meet regulatory standards.
  • Kitchen Equipment Knowledge: Understanding of safe operation and maintenance of kitchen tools.
  • Basic Literacy and Numeracy: Capable of performing basic math and reading tasks independently.
  • Physical Stamina: Ability to stand for long periods and perform physical tasks.
  • Weight Capacity: Must be able to lift up to 50 pounds.
  • Flexible Availability: Willingness to work varied shifts, including weekends and holidays.