Client Relationship Manager
2 months ago
Company Overview:
MONETA is a nationally recognized Registered Investment Advisory Firm located in St. Louis, Missouri. Our mission is to deliver exceptional service to our clients, covering areas such as investment and retirement planning, tax services, risk management, estate planning, education savings, and more.
We are committed to fostering a stimulating and rewarding workplace where our employees can enjoy continuous growth, training, and development opportunities throughout their careers. Just as we prioritize our client relationships, we also value the immense talent within our firm and look forward to the possibility of welcoming you to our team.
Position SummaryWe are currently seeking Client Service Managers to enhance our financial advisory teams. In this capacity, you will cultivate and strengthen relationships with our clients through regular communication, providing dedicated support to address their needs. As a Client Service Manager, you will collaborate with the team’s Advisors and Partners on a variety of projects tailored to client requirements. Moneta offers a pathway for long-term career advancement and professional growth as you acquire foundational knowledge in wealth management.
Key Responsibilities- Develop and sustain client relationships with an emphasis on client retention, oversee the onboarding process for new clients, and coordinate client activities with team members as needed.
- Establish a high-trust rapport with clients, serving as the primary point of contact and liaising between the client and Advisor/Partner, while understanding the client's overall needs and identifying value-added services.
- Assist Advisors and Partners in daily operations and gain a comprehensive understanding of team processes and procedures.
- Collaborate with centralized operational departments to enhance efficiencies, share best practices, and deliver the highest level of service.
- Engage directly with third-party custodians and vendors, ensuring compliance with industry deadlines, and implement Advisor investment recommendations through trading via Financial Custodial Systems.
- Maintain and update systems data and client files, manage billing, journals, transfers, and review monthly cash reports.
- Investigate unique and complex financial situations as they arise.
- Participate in learning opportunities through Moneta University, client team meetings, and internal resources provided by Compliance, Talent, and Organizational Development.
- Bachelor's degree in Finance or a related discipline.
- 2-3 years of relevant work experience.
- Proficient in Microsoft Office Applications.
- Must be authorized to work in the United States.
Moneta is dedicated to providing comprehensive care for our employees, which includes offering a robust benefits package that enhances the well-being of employees and their families:
- Compensation range of $65,000 - $75,000.
- This is a non-exempt, salaried, full-time position.
- Paid holidays and time off (PTO).
- Employer cost-shared medical and dental insurance.
- Employer-paid short-term disability, long-term disability, AD&D insurance, and basic life insurance.
- 401k Match – 50% of employee contributions up to 6% of compensation.
- Discretionary annual profit-sharing bonus.
- Paid parental leave.
- Professional development reimbursement.
- Paid volunteer time off (VTO).
- Employee referral incentive bonus program.
- Onsite wellness programs & rewards.
- Employee engagement activities.
Moneta operates as a fiduciary fee-only Registered Investment Advisory firm and does not hold securities licenses, with the exception of Series 65. We also prohibit outside business activities, insurance commissions, and/or trails.
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