Transportation Operations Manager

6 days ago

Fairfield, California, United States MV Transportation Full time

About MV Transportation:

MV Transportation is a leading provider of passenger transportation services. Our team of experts works together to deliver exceptional service and exceed our clients' expectations.

Job Overview:

We are seeking a highly motivated Road Supervisor to join our team. The successful candidate will be responsible for monitoring street operations, conducting site checks, and ensuring compliance with client and local policy requirements.

Responsibilities:

  • Conduct site checks and road observations according to client and local policy, documenting findings and providing reports to project staff.
  • Perform wheelchair securement and vehicle cleanliness checks on in-service vehicles.
  • Monitor street operations for on-time performance, schedule adherence, and route efficiency.
  • Provide customer information to site personnel and at key locations.
  • Respond to accidents and incidents, assisting in managing the situation, collecting required information, and helping dispatch and operations staff resume service levels according to contract specifications.
  • Accompany operators to medical facilities as needed after an accident or injury, ensure proper administration of post-accident drug and alcohol testing.
  • Fulfill vacant shifts as necessary to ensure full service delivery.
  • Conduct gate checks at pull-out or pull-in times, ensuring on-time service and completing necessary paperwork, including manifests and pre- and post-trip inspections.
  • Identify potential rerouting required due to traffic, construction, or accident situations.
  • Ensure operators are fit for duty, meet uniform and equipment standards, and possess proper licensing and certifications.
  • Assist operators with service or passenger problems.
  • Support dispatch and maintenance staff with vehicle change-outs that occur in the field.
  • Provide feedback to safety and operations departments on service items affecting safety and performance, identify potential safety hazards, and suggest improvements to daily operations procedures.
  • Assist in determining the preventability of accidents and incidents, making recommendations for future training based on individual events or system trends.
  • Accurately document all field observations and maintain file organization.

Qualifications:

  • High School diploma or equivalent.
  • Certifications according to local contract requirements.
  • Previous passenger transportation experience in a similar environment.
  • Desirable: Previous training and/or field supervision experience.
  • Excellent safety and service record.
  • Familiarity with local training programs and operations.
  • Knowledge of the service area.
  • Awareness of client and service performance requirements.
  • Ability to manage emergency situations.
  • Knowledge of project-specific vehicles, components, and data/communications systems.
  • Familiarity with State and Federal regulations and corporate safety programs and policies.
  • English language proficiency (reading, writing, speaking).
  • Effective communication skills and ability to work with various departments.
  • Ability to work independently and objectively.
  • Capacity to obtain a CDL with Passenger and Air Brake endorsements.

Compensation:

The estimated hourly salary for this position is $30.41.

EEO Statement:

MV Transportation is committed to equal employment opportunities and does not discriminate against applicants or employees based on protected characteristics under federal, state, or local laws.

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