Store Operations Manager

2 days ago

Fairfield, California, United States Whole Foods Market IP, L.P. Full time
Job Responsibilities

As a key member of our store team, you will be responsible for assisting the Team Leader in all aspects of daily operations. This includes ensuring profitability, controlling expenses, buying, merchandising, labor, regulatory compliance, and special projects assigned by the Team Leader.


Key Accountabilities

  • Develops and maintains creative store layouts and product merchandising.
  • Works with the Team Leader to achieve sales, purchasing, and labor targets.
  • Assists the Team Leader in analyzing sales reports and labor.
  • Demonstrates advanced product knowledge and stays up-to-date on new products.
  • Maintains good vendor relationships and ensures all paperwork is properly submitted for vendor processing.
  • Resolves team concerns or issues with the Team Leader.
  • Functions as the point person and departmental leader in the absence of the Team Leader.
  • Sets and achieves the highest standards of retail execution.
  • Fosters a positive environment of outstanding teamwork, mutual respect, and exceptional morale.

Customer Service

Maintains awareness of customer flows and needs, directing team members as necessary to satisfy and delight customers. Responds promptly to customer needs and questions.


Leadership and Development

Selects, trains, develops, mentors, motivates, and counsels team members to sustain a high-performance team and minimize turnover. Provides timely, thorough, and thoughtful performance evaluations.


Requirements

This role requires a high energy, enthusiastic individual who displays an affinity for our products, core values, and company philosophy. A growth mindset towards greater responsibility and ownership is essential.


Key Skills

  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Thorough product knowledge and advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.

Physical Requirements

This role requires the ability to lift 50 pounds and perform tasks in a fast-paced retail environment. Must be able to stand/walk 6-8 hours in an 8-hour workday. Exposure to FDA-approved cleaning chemicals and extreme temperatures are also required.


Whole Foods Market Benefits

Whole Foods Market offers a fair and equal employment opportunity for all team members and candidates. We promote individuals solely based on qualifications for the position and business needs. We work with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company, but we encourage and recommend all candidates to apply via our site.

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