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Employee Assistance Program Counselor

2 months ago


Grand Forks, North Dakota, United States Metasys Technologies Full time

Employee Assistance Program Counselor

Position Overview:

The Employee Assistance Program (EAP) Counselor plays a crucial role in delivering comprehensive support services tailored for employees, management, and the organization. This position is essential for fostering a healthy workplace environment within a large governmental entity.

Key Responsibilities:

  • Deliver direct counseling services, respond to critical incidents, and provide training and outreach initiatives to enhance awareness of EAP offerings.
  • Facilitate referrals to appropriate treatment services and community resources, ensuring seamless transitions and positive client experiences.
  • Manage a caseload of counseling clients, ensuring compliance with organizational policies and maintaining accurate records.
  • Collaborate with supervisors on clinical case discussions and manage high-risk cases effectively.
  • Build and sustain relationships with local stakeholders, clients, and community contacts to promote proactive collaboration.
  • Uphold all clinical protocols, processes, and policies, ensuring professionalism and confidentiality in all interactions.

Qualifications:

  • Possession of an active, unrestricted Independent North Dakota License (LCSW, LPC, LMFT).
  • A Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related discipline.
  • A minimum of 2 years of experience in EAP, mental health, substance abuse, or behavioral health settings.
  • Capability to obtain federal security clearance for a non-sensitive/high-risk public trust role, including fingerprinting and a thorough background investigation.
  • Preferred: Demonstrated cultural competency in engaging with law enforcement personnel.

Metasys Technologies is committed to equal employment opportunities. All candidates will be evaluated for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.