Customer Service Representative
3 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Regional Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, answering their questions, and helping them with their financial needs.
Key Responsibilities:
- Provide personalized service to members, responding to their inquiries and resolving their issues in a timely and professional manner.
- Assist members with opening new accounts, applying for loans, and completing other financial transactions.
- Act as a liaison between members and the credit union, ensuring that their needs are met and their concerns are addressed.
- Stay up-to-date on credit union products and services, providing members with accurate and helpful information.
- Work collaboratively with other team members to achieve our goals and objectives.
Requirements:
- High school diploma or equivalent required.
- 1-2 years of customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic knowledge of financial products and services.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
How to Apply:
Interested candidates should submit their resumes and cover letters to [insert contact information].
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