Customer Service Representative

3 weeks ago


Hammond, Indiana, United States Regional Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Regional Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, answering their questions, and helping them with their financial needs.

Key Responsibilities:

  • Provide personalized service to members, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Assist members with opening new accounts, applying for loans, and completing other financial transactions.
  • Act as a liaison between members and the credit union, ensuring that their needs are met and their concerns are addressed.
  • Stay up-to-date on credit union products and services, providing members with accurate and helpful information.
  • Work collaboratively with other team members to achieve our goals and objectives.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic knowledge of financial products and services.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

How to Apply:

Interested candidates should submit their resumes and cover letters to [insert contact information].



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