Service Advisor

4 weeks ago


Hammond, Indiana, United States Star Equipment Full time
Job Overview

As a Service Advisor at Star Equipment, you will play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Greet and engage with customers, providing a warm and welcoming experience.
  • Respond to customer inquiries and concerns, collaborating with technicians as needed to resolve issues.
  • Oversee and manage the service center's scheduling and workflow, ensuring efficient and timely service delivery.
  • Communicate with customers regarding service updates and vehicle readiness.
  • Prepare and manage repair orders with accuracy and attention to detail.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.

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