Housekeeper - Hospitality Professional

3 days ago


Revere, Massachusetts, United States Colwen Hotels Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeper to join our team at Colwen Hotels. As a Housekeeper, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas.

Key Responsibilities
  • Cleaning and Maintenance: Clean and maintain assigned guest rooms, including dusting, polishing, and disinfecting surfaces, as well as restocking amenities and supplies.
  • Room Preparation: Prepare rooms for new guests by making beds, restocking linens, and ensuring all appliances are in working order.
  • Guest Services: Respond promptly to guest requests and provide excellent customer service.
  • Inventory Management: Check and restock cleaning carts and ensure that all necessary supplies are available.
  • Lost and Found: Collect and store lost items found in guest rooms.
Requirements
  • Experience: Prior experience as a cleaner or housekeeper, with hotel experience preferred.
  • Attention to Detail: Demonstrate a high level of attention to detail and a commitment to maintaining a clean and safe environment.
  • Discretion and Integrity: Maintain the confidentiality and privacy of guests, and work with the highest level of integrity.
  • Time Management: Prioritize tasks and manage time effectively to meet deadlines and ensure a high level of quality.
  • Communication: Communicate effectively with guests, colleagues, and management to ensure seamless service delivery.
Benefits and Perks
  • Medical Insurance: Comprehensive medical insurance with a company-funded HRA.
  • Dental and Vision Insurance: Dental and vision insurance plans.
  • Flexible Spending Accounts: Flexible spending accounts for medical and dependent care expenses.
  • 401K Plan: Traditional and Roth 401(k) options with employer match.
  • Hotel Discount Travel Program: Exclusive travel discounts for associates and family members.
  • Employee Assistance Program: Confidential counseling and support services.


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