Carpet Cleaning Operations Manager

2 weeks ago


Brooklyn Park, Minnesota, United States Blue Skies Admin Services Full time
Carpet Cleaning Manager Job Description

We are seeking a highly skilled and experienced Carpet Cleaning Manager to join our team at Blue Skies Admin Services. As a Carpet Cleaning Manager, you will be responsible for overseeing the day-to-day operations of our carpet cleaning division, ensuring that all cleaning jobs are completed to a high standard and in a timely manner.

Key Responsibilities:
  • Manage a team of carpet cleaning technicians, assigning tasks and monitoring their performance to ensure that all work is completed to a high standard.
  • Maintain and repair carpet cleaning equipment, and order supplies as needed.
  • Develop and implement cleaning procedures and standards to ensure consistency and quality of service.
  • Schedule appointments with clients and communicate effectively with them to ensure their needs and expectations are met.
  • Provide estimates to clients for carpet cleaning services and handle billing and payment processing.
  • Respond to customer inquiries and complaints in a timely and professional manner.
  • Maintain accurate records of all carpet cleaning jobs, including customer information, cleaning methods used, and cleaning supplies and equipment used.
  • Ensure compliance with health and safety regulations and company policies.
  • Train new carpet cleaning technicians and ensure they are familiar with cleaning procedures and equipment.
Requirements:
  • High school diploma or equivalent; bachelor's degree in business or management is preferred.
  • Proven experience in managing a team in the carpet cleaning industry.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Excellent organizational and time management skills.
  • Knowledge of cleaning procedures and equipment.
  • Ability to lift heavy equipment and supplies.
  • Familiarity with health and safety regulations.
  • Valid driver's license and reliable transportation.
Working Conditions:
  • 9-hour shift.
  • Monday to Friday, with flexibility to work nights and weekends as needed.
  • Must be able to lift heavy equipment and be comfortable working in a fast-paced environment.


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