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Client Support Specialist

2 months ago


Santa Clarita, California, United States Belcan Full time

Position Overview
Client Support Specialist

Compensation:
$23.00 / hr

Work Schedule:
1st Shift; 7am-4pm

Location:
Remote options available

Benefits Offered:
We provide comprehensive training programs, including cross-training for various skilled roles and pathways for career progression. Our expanding aerospace sector emphasizes internal growth and development.
*Medical, Dental, Vision, Retirement savings plans, tuition reimbursement, performance incentives, and opportunities for career advancement. Join our award-winning team in a supportive work environment.
*Enjoy six paid statutory holidays following a probationary period.
*Receive a one-week paid vacation bonus after completing six months of service.
*Weekly payroll via direct deposit.
*Regular performance evaluations with potential for compensation adjustments.

Key Responsibilities:
*Address customer inquiries through various communication channels.
*Primarily focused on customer service, with occasional product promotion.
*Direct customer questions to relevant resources or senior staff as needed.
*Proficiently navigate computerized data entry systems and applications.
*Manage customer service inquiries and document recurring issues.
*Handle routine calls with established protocols.
*Utilize a computerized system for tracking, information collection, and troubleshooting.
*Possess a foundational understanding of the organization, its offerings, and services.

Qualifications:
*High school diploma or GED required.
  • 0-2 years of relevant experience preferred.

Skills Required:
*Strong command of the English language, both written and spoken.
*Basic computer proficiency.
*Excellent interpersonal and communication abilities.
If you are interested in this opportunity, please explore further with us. Belcan is committed to delivering quality staffing solutions that empower individuals, organizations, and communities to thrive. We are a trusted provider of skilled personnel to many esteemed companies worldwide, offering a range of employment opportunities including contract, temporary, temp-to-hire, and direct placements. For additional information, please visit our website.
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