Prepared Foods Team Lead
1 week ago
The Prepared Foods Team Lead role is a critical leadership position in the Prepared Foods department at Whole Foods Market. This role drives culinary excellence and hospitality experience on the Retail Floor. The team lead is responsible for expediting and executing operational SOPs, merchandising standards, in-stock levels, core menu implementations, sales-driving initiatives, promotions, and Prime Deals for Chefs Case, Fresh Pack, Charcuterie, Rotisserie, Food and Soup Bars, and In-Line Service Venues.
Key Responsibilities
- Drive and elevate culinary operational excellence by championing food quality and promoting a passion for food culture in the front and back of the house.
- Consistently communicate and model Whole Foods Market's vision and goals.
- Demonstrate advanced product knowledge and awareness of industry trends, products, and innovation.
- Build a positive work environment of outstanding teamwork, mutual respect, and exceptional morale.
- Sustain exceptional levels of knowledge and awareness of competitors and industry trends.
- Develop, mentor, motivate, and train Team Members to sustain a high performance and strong retention.
- Establish standards of service and serve as the voice and face of Prepared Foods.
Food Production and Quality
- Manage and expedite production within Prepared Foods to ensure quality, presentation, and food safety are maintained daily at the highest levels.
- Communicate and execute operational and store process SOPs and regional merchandising standards for all culinary programs.
- Ensure integrity of all menu implementations and planograms.
- Monitor and maintain in-stock levels.
- Execute all Prime Deals, promotions, and sales-driving initiatives.
- Build strong partnerships and communication with store leadership and Team Buyers.
- Establish ownership of results, organize systematic approaches to work, and the ability to efficiently delegate responsibilities.
- Prioritize production lists for the back of the house.
- Ensure highest standard levels and conditions for walk-ins.
- Ensure compliance for all signage and messaging.
- Oversee Prepared Foods catering order fulfillment.
- Coordinate Regional culinary tasting events.
- Participate in inventory as needed.
Hospitality and Service
- Lead by example in promoting hospitality to all Whole Foods Market guests.
- Serve as a culinary ambassador and elevate guests' in-store experience.
- Maintain awareness of customer flows and needs; direct Team Members as necessary to satisfy and delight customers.
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