Technical Writer IV

2 hours ago


Blackstone, Massachusetts, United States Olgoonik Full time
Job Title: Technical Writer IV

Olgoonik is a leading provider of professional contracting services, committed to delivering high-quality results and fostering a culture of excellence. We are seeking a skilled Technical Writer IV to join our team.

Job Summary:

The Technical Writer IV will be responsible for creating, editing, and maintaining various documents and publications for our Program Office. This role requires a strong understanding of publication design concepts, excellent written and oral communication skills, and the ability to tailor writing and publications for a specific type of audience.

Key Responsibilities:
  • Develop and maintain various publications, including technical documents, reports, student guides, instructor guides, course material, and other reference materials.
  • Collaborate with instructional designers and subject matter experts to acquire information and content for the production of original documentation.
  • Ensure that materials are consistent with Department of State (DoS) policies, Training and Performance standards, and established formats.
  • Consult on or select illustrative materials for inclusion in various publications.
  • Provide documentation and publications to meet the requests/needs of clients, subject matter experts, and/or management.
  • Provide guidance and troubleshooting assistance to clients/co-workers for various programs and organization templates.
  • Provide assistance with publication aesthetics, to include media, format, graphics, animations, and difficult format conversions.
  • Provide advice on best practices and options for documentation and, in some cases, create custom templates if needed.
  • Advises and assist authors during the writing, development, conceptualization, and/or production of publications.
  • Provides guidance/consultation to junior Technical Writers.
  • Performs initial reviews of publications/documentation and provide recommendations for revisions to scope, format, content, etc., as needed.
  • Perform final reviews of proposed publications for tone, design, layout, editorial, and production specification aspects before release.
  • Applies a consistent set of style, grammar, and punctuation practices.
  • Maintains files and copies of work assignments and revisions according to recommendations and/or established best practices/standards.
Requirements:
  • Bachelor's Degree in a related field, plus a minimum of eight (8) years' experience in editing and publication development, two of which need to have been completed at a Technical Writer III level or equivalent.
  • Must have an advanced-level understanding of publication design concepts.
  • Excellent written and oral communication skills.
  • Excellent command of the English language to include grammar, spelling, and punctuation.
  • Strong interpersonal and organizational skills; and attention to detail.
  • Strong time management, project management, and multi-tasking skills.
  • Ability to acquire and present technical information through independent reading, interviews with subject-matter specialists, observation of tests and experiments, interpretation of diagrams, or other appropriate methods.
  • Ability to tailor writing and publications for a specific type of audience.
  • Advanced skills in Microsoft Word, Excel, PowerPoint, and Publisher, Adobe Acrobat Pro and Reader, Notepad, and Paint.
  • Proficiency in Microsoft Access, Media Player, and Snipping Tool (or other screen capture software).
  • Intermediate skills in Microsoft SharePoint.
Security Clearance:
  • Must be a U.S. citizen.
  • Possess or be able to obtain/maintain a SECRET security clearance.
Work Environment:

Office environment.

Additional Details:
  • Subsidiary: Olgoonik Innovations, LLC.
  • FLSA: Exempt.
  • Requisition Nbr:


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