IT Support Specialist

2 weeks ago


Minneapolis, Minnesota, United States North Country Business Products Full time
IT Support Analyst

We are seeking a skilled IT Support Analyst to join our team at North Country Business Products. As an IT Support Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Assess, resolve, and close point-of-sale hardware and software issues for clients
  • Provide timely updates to clients regarding call status and resolution plans
  • Perform software installations, including remote technician, antivirus, POS software, and change of services (COS)
  • Continuously improve client support service quality and efficiency
  • Prioritize and quickly access customer information, history analysis, and research internal/external databases to identify and execute resolutions
  • Work with and establish rapport with vendors
Requirements:
  • Minimum of two-year technical degree or equivalent experience in the POS, hospitality, grocery, or call center industries
  • Proficiency with Microsoft Office and Outlook required
  • Excellent communication, customer service, and data entry skills required
  • Computer software and hardware knowledge preferred
  • Network connectivity and related software experience preferred
  • Experience in retail, grocery, or hospitality industries a plus
About Us:

North Country Business Products is an employee-owned technology company that values its associates and offers a unique ownership culture. As an associate, you will contribute to the company's success and share in the value of our profits.

We are committed to providing a positive and inclusive work environment that fosters growth and development. If you are a self-motivated and detail-oriented individual with exceptional time management and organizational skills, we encourage you to apply for this exciting opportunity.



  • Minneapolis, Minnesota, United States Millbrook Support Services Full time

    Job OverviewMillbrook Support Services is seeking a skilled Surgical Technician to join their team as a travel healthcare professional.Key ResponsibilitiesProvide high-quality patient care and support in the operating room environment.Assist surgeons and other medical staff with surgical procedures.Maintain a safe and clean operating room...


  • Minneapolis, Minnesota, United States Healthcare Support Full time

    Mobile MRI Imaging SpecialistHealthcare Support is currently seeking a Mobile MRI Imaging Specialist to join our team for a temporary assignment.Benefits of this Mobile MRI Imaging Specialist position with Healthcare Support:• Immediate enrollment in Health Insurance• Dental Insurance• Life Insurance• Access to open investment accounts•...


  • Minneapolis, Minnesota, United States On-Demand Group Full time

    Job Title: IT Support SpecialistAt On-Demand Group, we are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support to clients via...

  • IT Support Specialist

    4 weeks ago


    Minneapolis, Minnesota, United States Karls Technology Full time

    IT Support Specialist Position at Karls TechnologyWe are seeking skilled professionals with exceptional customer service abilities to become part of our team of IT specialists. As an IT Support Specialist at Karls Technology, you will immerse yourself in a domain that combines hardware expertise with desktop assistance proficiency.Install, assemble,...


  • Minneapolis, Minnesota, United States Daikin Full time

    Job Title: IT Support SpecialistDaikin Applied is seeking a talented and eager IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing Tier 2 support of client desktop systems, applications, and IT infrastructure, in alignment with ITIL best practices.Key Responsibilities:Investigate and resolve...

  • Support Specialist

    2 weeks ago


    Minneapolis, Minnesota, United States Pinnacle Services Full time

    Community Support SpecialistPinnacle Services is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will work one-on-one with individuals to provide person-centered services in their homes and in the community.Job Duties and ResponsibilitiesCommunity Participation: Support individuals...

  • IT Support Specialist

    2 weeks ago


    Minneapolis, Minnesota, United States VAA, LLC Full time

    IT Support SpecialistVAA, LLC is seeking a skilled IT Support Specialist to join our team. As a key member of our technical staff, you will provide expert support for our software programs and hardware, ensuring seamless operation and optimal performance.Responsibilities:Provide technical assistance to staff on software programs and hardware, including...

  • IT Support Specialist

    3 weeks ago


    Minneapolis, Minnesota, United States Paragon Recruiting Full time

    Job Summary:We are seeking a highly skilled and motivated IT Support Specialist to join our team at Paragon Recruiting. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our employees, ensuring that our technology infrastructure runs smoothly and efficiently.Key Responsibilities:Provide first-level technical...


  • Minneapolis, Minnesota, United States Cox Communications Full time

    Job Title: Technical Support SpecialistAt Cox Communications, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and...

  • IT Support Specialist

    2 weeks ago


    Minneapolis, Minnesota, United States Holmes Murphy & Associates Full time

    IT Support SpecialistWe are seeking a skilled IT Support Specialist to join our Information Technology team in Minneapolis, MN. As an integral part of our team, you will be responsible for providing technical assistance and support to our employees, ensuring seamless operation of computer systems, hardware, and software.Key Responsibilities:Provide tier two...


  • Minneapolis, Minnesota, United States Pinnacle Services Full time

    Job Title: Community Support SpecialistPinnacle Services is seeking a dedicated and compassionate Community Support Specialist to join our team. As a Community Support Specialist, you will work one-on-one with individuals to provide person-centered services in their homes and in the community.Job Duties and Responsibilities:Support individuals with community...


  • Minneapolis, Minnesota, United States Pinnacle Services Full time

    Pinnacle Services is seeking dedicated individuals to become part of our team, providing personalized support to clients in their residences and within the community as Individual Support Specialists. In this role, you will assist clients in achieving their unique objectives that foster self-sufficiency and independence. The responsibilities of an Individual...


  • Minneapolis, Minnesota, United States Federal Reserve Bank Full time

    Administrative Specialist OpportunityWe are seeking a highly skilled and detail-oriented Administrative Specialist to join our team at the Federal Reserve Bank of Minneapolis. As an Administrative Specialist, you will provide critical support to our Supervision, Regulation, and Credit Division, ensuring the smooth operation of our business lines.Key...


  • Minneapolis, Minnesota, United States Pinnacle Services Full time

    Job Title: Direct Support SpecialistPinnacle Services is seeking dedicated and caring individuals to join our team as Direct Support Specialists. As a Direct Support Specialist, you will have the opportunity to assist persons served with developmental disabilities, mental health diagnoses, and behavioral issues in a residential setting.Job...


  • Minneapolis, Minnesota, United States Cox Communications Full time

    Technical Support SpecialistCox Communications is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and ensuring that our customers receive exceptional service.Key...


  • Minneapolis, Minnesota, United States EQ Holdings Inc. Full time

    Job Title: Overnight Technical Support SpecialistAt EQ Holdings Inc., we are seeking a highly skilled and dedicated Overnight Technical Support Specialist to join our team.Job Summary:The Overnight Technical Support Specialist will be responsible for providing exceptional technical support to our customers via phone, email, and voicemail. This role requires...

  • Support Specialist

    2 weeks ago


    Minneapolis, Minnesota, United States Pinnacle Services Full time

    Community Support SpecialistPinnacle Services is seeking dedicated and caring individuals to join our team as Community Support Specialists. In this role, you will work one-on-one with individuals to provide person-centered services in their homes and in the community.Job Duties and ResponsibilitiesCommunity Participation: Support individuals with mobility...


  • Minneapolis, Minnesota, United States YMCA of the USA Full time

    Job Title: Youth Support SpecialistJoin the YMCA of the North team as a Youth Support Specialist, where you will play a vital role in supporting young adults in achieving their goals and improving their overall well-being.Job Summary:The Youth Support Specialist will work with individuals aged 18-28, providing guidance and support in finding and maintaining...


  • Minneapolis, Minnesota, United States Medix™ Full time

    Medix Clinical Support Specialist Job DescriptionWe are seeking a highly skilled Clinical Support Specialist to join our team at Medix. As a Clinical Support Specialist, you will be responsible for building and nurturing strong relationships with patients/customers, serving as their primary point of contact.Key Responsibilities:Proactively monitor customer...


  • Minneapolis, Minnesota, United States ACL Digital Full time

    **Job Title: Technology Support Specialist I****Location:** Onsite**Duration:** 9 months with possible extensionThe Technology Support Specialist I performs daily routine technical support. This professional consults with the supervisor for task prioritization and effectively applies technical knowledge. This individual also specializes in one or more areas,...